1. Payment by credit or debit card

  • LORENA CANALS USA Inc. accepts payment for purchases made through its website with the following credit or debit cards: Amex, Visa, Visa Electron and MasterCard. The charge will be made online, that is, in real time, through the payment gateway of the corresponding financial entity, once it has been verified that the data provided is correct.
  • Payment according to the commercial conditions agreed.
  • In this case the payment of the purchases made will be executed through the commercial conditions agreed between Lorena Canals and the customer.

 

2. Bank transfer

  • Payment Terms: Bank transfers are accepted as a form of payment for goods  provided by LORENA CANALS USA Inc. By initiating a bank transfer, the payer agrees to the terms outlined herein.
  • Payment Processing Time: Payments via bank transfer may take 5 business days to process for prepaid conditions. For other types of commercial agreements, it will be on the date agreed upon on the invoice.
  • Bank Account Details: The payer is responsible for accurately inputting the bank account details provided by LORENA CANALS USA Inc. Any errors in the provided details leading to payment delays or losses are the sole responsibility of the payer.
  • Transaction Fees: Any transaction fees associated with the bank transfer, including those charged by intermediary banks, are the responsibility of the payer. LORENA CANALS USA Inc. must receive the full invoiced amount without deduction for fees.
  • Currency: Bank transfers must be made in the currency specified on the invoice provided by LORENA CANALS USA Inc. Any discrepancies in the transferred amount due to currency conversion or otherwise will be borne by the payer.
  • Confirmation of Payment: It is the responsibility of the payer to provide proof of payment upon request by LORENA CANALS USA Inc. This may include a confirmation receipt or screenshot from the payer's bank showing the completed transfer.
  • Late Payments: Failure to initiate the bank transfer within the specified payment period may result in order delays or cancellation. LORENA CANALS USA Inc. reserves the right to charge late payment fees or interest on overdue invoices.
  • Security: Payers are advised to exercise caution and verify the authenticity of payment requests and bank details provided by LORENA CANALS USA Inc. will not be liable for any losses resulting from fraudulent activities related to bank transfers.
  • Refunds: Refunds for overpayments or cancelled orders will be issued via bank transfer to the original payer's account. Processing times for refunds may vary depending on banking procedures.
  • Disputes: Any disputes regarding bank transfers or payments must be reported to LORENA CANALS USA Inc. within 5 days of the transaction date. Failure to do so may result in the forfeiture of the payer's rights to dispute the transaction.
  • Modification of Terms: LORENA CANALS USA Inc. reserves the right to modify these terms and conditions at any time. Payers will be notified of any changes via email or through the LORENA CANALS USA Inc. website.
Based on 1669 reviews
88%
(1473)
7%
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Lovely color and shape

This rug is great for our playroom with a trimmed non slip mat underneath. The color is more on the golden side which works beautifully with our wood floors and dark teal walls. Just a heads up that it sheds a lot, at least in the first week or so.

Love it

So excited about our new rug! Really adds so much to the living room. I just want to hang out on it with the toddler all the time, it’s so soft!! Colors are gorgeous.

Beau tapis de belle qualité

S
Pouf Emily Rose Beige
Soltero Soto Marta
Universo Lorena Canals

La experiencia de comprar en el juevo Showroom de Lorena Canals en Barcelona fue absolutamente recomendable. Su jefa de ventas, Lucía, fue no sólo una gran profesional en su rol sino también muy cercana, atenta y resolutiva. Adquirí distintos productos el día 10/10 y, en esa misma semana, ya estaban en mi vivienda de Masrid.
El showrrom invita a disfrutar de cada pieza, cada colección. Es un universo en el que perderse y disfrutar de la decoración y el diseño. Atentos a su colección infantil....

Exactly What We Needed

High quality sample book gives a great overview of the textures and colors of the rugs, and looks cute too!

Grandkids’ Playroom

This rug looks so perfect in special room at our house for our grandkids. Great quality and very original.

P
POUF BOLETUS
Paolo Bonicelli
All good

Perfetto grazie

Love this rug

So much that I have two, one of each size. It’s so pretty and feels divine under foot.

WASHABLE RUG MONSTERA VINTAGE NUDE

Very cute and of high quality item.

I just love this little pillow. Beautiful design, quality materials and fits my interior perfectly.

WASHABLE RUG DOGS

E
Floor cushion Sunflower
Emeline Carême

Floor cushion Sunflower

M
WASHABLE RUG DOGS
Mónica Pascual Moreno
Dogs

Alfombra original, de buena calidad y un plus único, lavable!

STONEWASHED RECTANGULAR CUSHION NEW GREY

Comodíssim i molt pràctic. Bona qualitat

R
WASHABLE RUG PINE FOREST
Rebeka Kukusheva

WASHABLE RUG PINE FOREST

Gorgeous piece!

I bought this carpet as a gift for my friend who had just moved into her new apartment. She loves it! The colour is very soft and fits her interior perfectly. And the quality is superb.

Love these balls!

I just love these balls for the drier! I use them not only to dry the carpets from Lorena Canals, but also when I need to dry pillows or duvets. Effective, eco-friendly and great value for money.

Washing rugs made easy and eco-friendly.

I have 3 carpets from Lorena Canals and having these special washing stripes is really helpful. They work well and they are eco-friendly. 100% satisfied and recommend to everyone.

WASHABLE PLAYMAT WATER LILY VINTAGE NUDE

Great rug!

I was a little thrown off by the main color- in the pictures it appears light green but in reality it’s a beige/off white. But overall the rug is very soft and great quality and looks great in the nursery. I would purchase from here again

PUFF VICHY BLUE SAGE

L
WASHABLE RUG SEA TURTLE
Laura Jiménez Sánchez

Muy bonita!

Soft cozy quality

N
BASKET TRAY NATURAL
Núria Oller Valls
Bonito y práctico

Se trata de una cesta preciosa, de muy buena calidad y muy práctica para diferentes usos.

Disappointing – sheds constantly

I’m really disappointed with this rug deapite of the very nice look! It sheds every single day, even after vacuuming and washing it several times. My 6-month-old baby ends up covered in fluff after just one crawling session. Definitely not suitable for small children.