In accordance with the provisions of Law 34/2002 regarding Services of the Information Society and Electronic Commerce, we hereby inform you that at Lorena Canals we store cookies with the goal of providing better service and providing an enhanced browsing experience.

What is a cookie and what is it for?

A cookie is a small text file that a website places on your PC, phone or other device with the aim of temporarily storing information about your browsing on this website, information that may be updated and recovered by the entity responsible for its installation. Cookies are necessary to streamline browsing and make it more user-friendly; they do not harm your computer, nor can they read information on your hard drive or contain viruses.Although in this policy the general term “cookie” is used, because it is the main method used by this website to store information, the “local storage” area of the browser is also used for the same purposes as the cookies. In this sense, all the information included in this section is equally applicable to the “local storage”.

Cookies used on this website:

Classified by the entity that manages them: 

  • Our own cookies:: these are the cookies managed by Lorena Canals, which are sent to your computer or terminal from our website.

  • Third parties’ cookies: these are the cookies that are sent to your computer or terminal from one of Lorena Canals’ partner domains or websites. These cookies help us to analyse the operations of our website and improve the effectiveness of our advertising campaigns. 

Classified by the time they remain active:

  • Session cookies: these are temporary cookies that gather and store data for as long as the user is accessing and browsing the website. Once the site is left, the cookie disappears. Its purpose is to analyse users’ browsing habit.
  • Persistent cookies: these are stored on the device and are accessed by our website every time the user visits the site. These cookies have a determinate expiry date. They are used to streamline purchasing and registration services.

According to its purpose:: 

  • Technical cookies: necessary for browsing and to use various of the website’s services and options such as controlling traffic and sending data, identifying the session, viewing restricted access sections, remembering and carrying out the purchasing process, using security features, sharing content on social media, etc.
  • Personalisation cookies: these are cookies that allow the user to access the service with some predefined characteristics of a general nature depending on a series of criteria, such as the type of browser you are using to access the service, the regional configuration, etc.
  • Analytical cookies: these are cookies processed by La Redoute or other third parties that enable us to quantify the number of users and thereby carry out the measurement and statistical analysis of the use people make of our website. Users’ browsing is analysed for the purpose of improving the products and services we offer. Their purpose is strictly statistical.
  • Advertising cookies: these are cookies that enable the management of the advertising areas that may be included in our website.

  • Behavioural advertising cookies: these store information about users’ behaviour obtained through ongoing observation of their browsing habits. This enables a specific profile to be created to show advertising that is more relevant to the user and is directly linked to their browsing profile.

List of cookies

- Facebook

Purpose of the cookie
Behavioural advertising

Description of the cookie
The cookies and pixels are used to understand and show more relevant advertising to you. We also use cookies to record whether a person who has seen an advertisement on Facebook later visits the advertiser's website. Likewise, our partners can use a cookie to determine whether we have shown an advert and how it has worked or give us information about how the user has interacted with it. Social Plugins may also use cookies to record the session or for security purposes.

More information about the cookies
https://www.facebook.com/about/privacy/cookies  

- Google Adwords

Purpose of the cookie
Behavioural advertising

Description of the cookie
We use Google AdWords cookies to provide users with relevant products that may be of interest to people who have visited the website previously.

More information about the cookies
https://www.google.com/settings/u/0/ads/authenticated

- Google Analytics

Purpose of the cookie
Analytical

Description of the cookie
These generate an anonymous user ID, which is used to keep a log of how many times a user visits a site. It also records the first and last time the user visited the site. In addition it records when a session finishes, the user origin and keywords.

More information about the cookies
https://developers.google.com

- Twitter

Purpose of the cookie
Behavioural advertising

Description of the cookie
Twitter cookies also appear in Lorena Canals and store session and security information..More information about the cookies

More information about the cookies
https://help.twitter.com/en/rules-and-policies/twitter-cookies

 

Last updated: 23/05/2019.

This information table will be updated as quickly as possible as the services offered by this website change. However, from time to time during such updating it may happen that the information table fails to include a particular cookie, tag or other similar system enabling the tracking of users or their device, although it will always be a case of systems with purposes identical to those shown in this table.Users may allow, block or delete the cookies installed on their device by configuring their browser settings. If you do not allow the installation of cookies on your browser it is possible that you will not be able to access some of the Lorena Canals services.

Links to detailed information, in accordance with your browser, is provided below:

Google Chrome (https://support.google.com/chrome/answer/95647?hl=en)

Mozilla Firefox (https://support.mozilla.org/en-US/kb/disable-third-party-cookies)

Internet Explorer (https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies)

Safari (https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac)

Opera (https://help.opera.com/en/latest/security-and-privacy/)

For more information about the use of cookies, please contact our Customer Service department. Email: help@lorenacanals.com.

Based on 1648 reviews
88%
(1455)
7%
(122)
2%
(32)
1%
(16)
1%
(23)

PUFF VICHY BLUE SAGE

L
WASHABLE RUG SEA TURTLE
Laura Jiménez Sánchez

Muy bonita!

Soft cozy quality

N
BASKET TRAY NATURAL
Núria Oller Valls
Bonito y práctico

Se trata de una cesta preciosa, de muy buena calidad y muy práctica para diferentes usos.

Disappointing – sheds constantly

I’m really disappointed with this rug deapite of the very nice look! It sheds every single day, even after vacuuming and washing it several times. My 6-month-old baby ends up covered in fluff after just one crawling session. Definitely not suitable for small children.

WASHABLE RUG MINI MONSTERA OLIVE

Itchy

The color and pattern are lovely, but the wool itself was rough and itchy. Glad I tried the sample before buying. Might try one of the cotton styles instead.

Well worth the wait!

The rug is beautiful, we got it for our nursery and it instantly made the room look cozy and warm. I love the quality, it is so clear care is taken when making these. We already want more for the rest of our house!

C
WASHABLE RUG TRIBU OLIVE
Carmen Quinteiro Crespo
Alfombra finita

La alfombra es bonita pero es menos espesa de lo que esperaba, al lavarla pierde lo mullidito y el color es más apagado de lo esperado

D
WASHABLE RUG DOGS
Diana Denson
Round all-cotton washable rug with pup breed faces

Lovely and precious rug that makes me smile every day.

O
BASKET TWIN VINTAGE BLUE
Olesja Kondratenko

BASKET TWIN VINTAGE BLUE

E
CUSTOM WASHABLE RUG
Enrique Barros Pintos
Como esperado

alfombra de calidad de acuerdo con lo esperado. Al ser personalizada tarda bastante en llegar, pero mereció la pena.

M
CUSTOM WASHABLE RUG
Montserrat Chesa
Ideal

Al estar hecha a medida resulta ideal por textura, color y colocación. Un sobresaliente en todo 👍

M
WASHABLE RUG DOGS
Maria Angelica Lopez

WASHABLE RUG DOGS

Nice nursery rug

The different textures are a plus for a young baby. The color is very neutral and fits with everything

P
Floor cushion Pink Daisy
Patricia Soria Perez
Opción de regalo

Todo fue muy bien, pero no tienen la opción "regalo" cuando compras, por lo que no sabes como le va a llegar a la otra persona (se ve el precio? lleva algún tipo de bolsa?...)

Bonito puff pero mucha tardanza

Puntúo en el medio porque aunque el producto es según lo esperado, y es una bella pieza, la tardanza ha sido excesiva. Cierto, se ha compensado un poco, pero tenía que haber sido un regalo de cumpleaños y no pudo ser. Sugiero dejar más claros los tempos para que el cliente pueda elegir con toda la información. Gracias.

So beautiful!

This rug is beyond beautiful & high quality. It really enhances our kid's playroom. It doesn't pile and it's easy to clean.

E
POUF SLEEPY BEAR
Eva Da Silva
Magnifique

Je l’ai acheté pour la chambre de mon fils et je l’adore, c’est à la fois un objet ludique et de déco

V
WASHABLE RUG MONSTERA NATURAL
Vanesa Tejedor Fernandez
Maravillosa

Es acogedora y suave al tacto, además de original y preciosas, queda genial en la habitación del niño.

E
Basket Apple
Esther Perez

Basket Apple

A
WASHABLE RUG 1001 NIGHTS
Aida Abdulah-van den Berg
A beautiful rug that lightens up my living room

I could not be happier. The rug is simply gorgeous, the customer care team amazing, and this will not be the only LC rug I’m ordering. Thank you for crating pieces of art in a sustainable way and affordable prices!

WASHABLE RUG LANES VINTAGE BLUE

Très beau tapis, qualité exceptionnelle

Parfait, très bonne qualité, tapis très mignon

A
KNITTED CUSHION CATHY THE CARROT
Alicia Parra Santiago

KNITTED CUSHION CATHY THE CARROT