Cookies Policy

In accordance with the provisions of Law 34/2002 regarding Services of the Information Society and Electronic Commerce, we hereby inform you that at Lorena Canals we store cookies with the goal of providing better service and providing an enhanced browsing experience.

What is a cookie and what is it for?

A cookie is a small text file that a website places on your PC, phone or other device with the aim of temporarily storing information about your browsing on this website, information that may be updated and recovered by the entity responsible for its installation. Cookies are necessary to streamline browsing and make it more user-friendly; they do not harm your computer, nor can they read information on your hard drive or contain viruses.Although in this policy the general term “cookie” is used, because it is the main method used by this website to store information, the “local storage” area of the browser is also used for the same purposes as the cookies. In this sense, all the information included in this section is equally applicable to the “local storage”.

Cookies used on this website

Classified by the entity that manages them: 

  • Our own cookies:: these are the cookies managed by Lorena Canals, which are sent to your computer or terminal from our website.

  • Third parties’ cookies: these are the cookies that are sent to your computer or terminal from one of Lorena Canals’ partner domains or websites. These cookies help us to analyse the operations of our website and improve the effectiveness of our advertising campaigns. 

Classified by the time they remain active:

  • Session cookies: these are temporary cookies that gather and store data for as long as the user is accessing and browsing the website. Once the site is left, the cookie disappears. Its purpose is to analyse users’ browsing habit.
  • Persistent cookies: these are stored on the device and are accessed by our website every time the user visits the site. These cookies have a determinate expiry date. They are used to streamline purchasing and registration services.

According to its purpose:

  • Technical cookies: necessary for browsing and to use various of the website’s services and options such as controlling traffic and sending data, identifying the session, viewing restricted access sections, remembering and carrying out the purchasing process, using security features, sharing content on social media, etc.
  • Personalisation cookies: these are cookies that allow the user to access the service with some predefined characteristics of a general nature depending on a series of criteria, such as the type of browser you are using to access the service, the regional configuration, etc.
  • Analytical cookies: these are cookies processed by La Redoute or other third parties that enable us to quantify the number of users and thereby carry out the measurement and statistical analysis of the use people make of our website. Users’ browsing is analysed for the purpose of improving the products and services we offer. Their purpose is strictly statistical.
  • Advertising cookies: these are cookies that enable the management of the advertising areas that may be included in our website.

  • Behavioural advertising cookies: these store information about users’ behaviour obtained through ongoing observation of their browsing habits. This enables a specific profile to be created to show advertising that is more relevant to the user and is directly linked to their browsing profile.

List of cookies

Facebook:

  • Purpose: Behavioural advertising.
  • Description: Cookies and pixels are used to provide more relevant ads, track visits after Facebook ads, and measure campaign performance. Social plugins may use cookies for login or security.
  • More info: https://www.facebook.com/about/privacy/cookies

Google AdWords:

Google Analytics:

  • Purpose: Analytics.
  • Description: Generates an anonymous user ID to track visits, records first and last access, session duration, origin and keywords.
  • More info: https://developers.google.com

Pinterest:

TikTok:

 

 

Last updated: 25/09/2025.

This table will be updated as quickly as possible as services on this site evolve. During updates, the table may not yet include a cookie or similar tracking system, although always with the same purposes. Users can allow, block or delete cookies via browser settings. If cookies are not enabled, some Lorena Canals services may be inaccessible.

 

Browser-specific guidance:

For more information about the use of cookies, please contact our Customer Service at help@lorenacanals.com.