In accordance with the provisions of Law 34/2002 regarding Services of the Information Society and Electronic Commerce, we hereby inform you that at Lorena Canals we store cookies with the goal of providing better service and providing an enhanced browsing experience.

What is a cookie and what is it for?

A cookie is a small text file that a website places on your PC, phone or other device with the aim of temporarily storing information about your browsing on this website, information that may be updated and recovered by the entity responsible for its installation. Cookies are necessary to streamline browsing and make it more user-friendly; they do not harm your computer, nor can they read information on your hard drive or contain viruses.Although in this policy the general term “cookie” is used, because it is the main method used by this website to store information, the “local storage” area of the browser is also used for the same purposes as the cookies. In this sense, all the information included in this section is equally applicable to the “local storage”.

Cookies used on this website:

Classified by the entity that manages them: 

  • Our own cookies:: these are the cookies managed by Lorena Canals, which are sent to your computer or terminal from our website.

  • Third parties’ cookies: these are the cookies that are sent to your computer or terminal from one of Lorena Canals’ partner domains or websites. These cookies help us to analyse the operations of our website and improve the effectiveness of our advertising campaigns. 

Classified by the time they remain active:

  • Session cookies: these are temporary cookies that gather and store data for as long as the user is accessing and browsing the website. Once the site is left, the cookie disappears. Its purpose is to analyse users’ browsing habit.
  • Persistent cookies: these are stored on the device and are accessed by our website every time the user visits the site. These cookies have a determinate expiry date. They are used to streamline purchasing and registration services.

According to its purpose:: 

  • Technical cookies: necessary for browsing and to use various of the website’s services and options such as controlling traffic and sending data, identifying the session, viewing restricted access sections, remembering and carrying out the purchasing process, using security features, sharing content on social media, etc.
  • Personalisation cookies: these are cookies that allow the user to access the service with some predefined characteristics of a general nature depending on a series of criteria, such as the type of browser you are using to access the service, the regional configuration, etc.
  • Analytical cookies: these are cookies processed by La Redoute or other third parties that enable us to quantify the number of users and thereby carry out the measurement and statistical analysis of the use people make of our website. Users’ browsing is analysed for the purpose of improving the products and services we offer. Their purpose is strictly statistical.
  • Advertising cookies: these are cookies that enable the management of the advertising areas that may be included in our website.

  • Behavioural advertising cookies: these store information about users’ behaviour obtained through ongoing observation of their browsing habits. This enables a specific profile to be created to show advertising that is more relevant to the user and is directly linked to their browsing profile.

List of cookies

- Facebook

Purpose of the cookie
Behavioural advertising

Description of the cookie
The cookies and pixels are used to understand and show more relevant advertising to you. We also use cookies to record whether a person who has seen an advertisement on Facebook later visits the advertiser's website. Likewise, our partners can use a cookie to determine whether we have shown an advert and how it has worked or give us information about how the user has interacted with it. Social Plugins may also use cookies to record the session or for security purposes.

More information about the cookies
https://www.facebook.com/about/privacy/cookies  

- Google Adwords

Purpose of the cookie
Behavioural advertising

Description of the cookie
We use Google AdWords cookies to provide users with relevant products that may be of interest to people who have visited the website previously.

More information about the cookies
https://www.google.com/settings/u/0/ads/authenticated

- Google Analytics

Purpose of the cookie
Analytical

Description of the cookie
These generate an anonymous user ID, which is used to keep a log of how many times a user visits a site. It also records the first and last time the user visited the site. In addition it records when a session finishes, the user origin and keywords.

More information about the cookies
https://developers.google.com

- Twitter

Purpose of the cookie
Behavioural advertising

Description of the cookie
Twitter cookies also appear in Lorena Canals and store session and security information..More information about the cookies

More information about the cookies
https://help.twitter.com/en/rules-and-policies/twitter-cookies

 

Last updated: 23/05/2019.

This information table will be updated as quickly as possible as the services offered by this website change. However, from time to time during such updating it may happen that the information table fails to include a particular cookie, tag or other similar system enabling the tracking of users or their device, although it will always be a case of systems with purposes identical to those shown in this table.Users may allow, block or delete the cookies installed on their device by configuring their browser settings. If you do not allow the installation of cookies on your browser it is possible that you will not be able to access some of the Lorena Canals services.

Links to detailed information, in accordance with your browser, is provided below:

Google Chrome (https://support.google.com/chrome/answer/95647?hl=en)

Mozilla Firefox (https://support.mozilla.org/en-US/kb/disable-third-party-cookies)

Internet Explorer (https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies)

Safari (https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac)

Opera (https://help.opera.com/en/latest/security-and-privacy/)

For more information about the use of cookies, please contact our Customer Service department. Email: help@lorenacanals.com.

Based on 1164 reviews
88%
(1026)
7%
(82)
2%
(20)
1%
(14)
2%
(22)
Soft new rug

I am enjoying my new rug very much. It is soft and just the color I was looking for.

Soft and comfortable 5 years going!

Purchased this rug for my son's room before he was born. He turns 5 in May and the rug is still going strong. I wash it in our machine at home every couple months or so unless it's soiled. I lay it out to dry on our drying rack then toss it in the dryer to fluff on no heat. I vacuum it after each wash and it's still soft and comfortable. My son plays on it daily. It's the best rug I've ever owned. I came here to see if this rug is still available because we've been displaced due to the eaton fire and i'm looking to replace it. I'm glad to find it's still here!

So Impressed

I haven’t had this good of an ecommerce experience in a while. The rug was reasonably priced, arrived super quickly, is REALLY nice quality in person (feels very natural and cozy), and they even provided a non-slip mat in the exact right shape (kidney bean), which would have been annoying to cut myself. Very impressed!

Nice rug but golden colour is more orangey than gold

The rug appears to have a high tint of orange rather than a true gold color, it would be accurate to say that the gold color is not as prominent as expected and that the orange tint is more noticeable. Unfortunately exchange is not available so I will have to pay shipping fees again plus return fees.

S
WASHABLE RUG ROUND HONEYCOMB ROSE
Sonsoles Lucas Fernández
Ideal

Ideal

Precioso

Puff pequeño para mi hija ideal, entregado mucho antes de lo esperado. Muy bien protegido y es precioso de material. Un acierto

J
FLOOR CUSHION PINK DAISY
Jaione Castillo
Precioso y muy práctico

Se nota la calidad, es cómodo , práctico para sentarse encima y queda precioso

Beautiful rug

Amazed by the quality of this beautiful rug. Arrived quick and well packaged, I love everything about it from the color to the soft feel.

D
FLOOR CUSHION SUNFLOWER
DeAnna Pantalione
Excellent Quality

I love it!

Natural%2C%20soft%20and%20cozy%20-%20recommend%21

I%20love%20the%20natural%20colors%20and%20smell%21%20It%20does%20not%20stink%20at%20all%20like%20a%20polyester%2Fartificial%20rug.%20It%20is%20super%20soft%20under%20my%20feet%20and%20keeps%20them%20warm.%20I%20have%20not%20washed%20it%20yet%2C%20so%20can%27t%20speak%20to%20that.%20I%20will%20probably%20buy%20another%20one%20%3A%29

N
WOOLABLE RUG AUTUMN BREEZE
Nieves Vicente Sandoval
es ideal!!!

la calidad es muy buena y el diseño ideal!

O
WASHABLE RUG LANES VINTAGE BLUE
Olivia Sanchez Gómez
Alfombra infantil

Bonita y de calidad

A treasure

It’s all in the details of this little flower! My daughter will love it when I gift it to her this summer.

Just what i wanted!

I have 6 Lorena Canal rugs. Bevause i habe small children, being able to wash them is the main selling point for me.
This is the newest rug in our collection and we love the vibrant colours!

Beautiful rug

This rug is soft and very beautiful. It matches our bedroom decor well and is soft and well made. Lovely to stand on.

m
WOOL RUG MOSAIC NATURAL
maurizio dattilo
Tappeto di grande effetto

Il tappeto è bellissimo, di grande effetto, più che in foto. Compratelo il più grande possibile, arreda molto, io ho preso 230x300, perfetto per la zona divani..

J
CUSHION APPLE
Justine Tournier
Super

Très contente de ma commande comme toujours !!

M
STORAGE BASKET ALIEN ZOG
Meritxell Novellas Enciso
Experiencia

Las habitaciones de mis hijos son magicas gracias a vuestro arte textil

LOVE IT

We love our carpet it has given such a boost to our space. Also appreciate all the customer service help.. for our carpet the label was created but never shipped and one of the representative helped us to find out the issue and fix it immediately. This is our second purchase from Lorena Canals and we love them all

Super happy

We are super happy with our workable Rug Woolly in Sheep white and our little son loves it too! :-) Also, the customer service was great (after we had problems with the GLS delivery service) they assisted us until it was all solved!

H
WASHABLE RUG MOSAIC
Harrison Mohl

Incredible quality and absolutely beautiful! It’s so soft and plush for a washable rug. Very happy with our purchase!

WASHABLE AREA RUG VINTAGE MAP

M
WOOLABLE RUG ROUND NATURAL
Marta Capdevila Auví
Alfombra redonda color natural

Me encanta la alfombra, queda genial en la habitación. Es muy gustosa y le ha encantado a toda la familia.

Great toy for the imagination!

It’s a cute toy that can easily be taken anywhere. It’s also somehow a great chew toy too

alfombras redondas

Encantada con el producto