Based on 1435 reviews
89%
(1272)
7%
(102)
2%
(25)
1%
(15)
1%
(21)
Disappointing customer service and poor communication

I ordered a rug from this shop and was unfortunately very disappointed with the entire experience. First, there was an unusually long delay before anything happened. Then I suddenly received a shipping confirmation with a tracking number — only to find out later that the item hadn’t even been shipped yet.

I sent multiple emails asking for clarification, but received no response. Much later, I was informed that there were unexpected production issues and that delivery would be delayed by several more weeks.

For me, transparency and communication are the bare minimum when it comes to customer service — sadly, neither was present here.
A real letdown — this is not what I expected.

M
STORAGE POUF
Maria Jose Lopez Caneiro
Decorativo y funcional

Muy útil para guardar la alfombra

M
WASHABLE RUG KAAROL
Mandy Pollard
Amazing

This rug has been such a perfect addition to our living room! Our toddler loves playing on it, and we find ourselves gravitating to our new colorful hangout by the bookshelves even more often than before!

Super Cute

My babe loves this bee!

WASHABLE PLAY RUG BOTANIC FANTASY

great design, great material!

WOOL RUG ASTROMOUSE

M
WASHABLE AREA RUG NAADOR
Mary
Excellent

Love the rug. Had a smaller one and now have a bigger one too. Such pretty designs. And love that I can shake the rug out), especially because we have two shedding dogs) and this rug is for toddler’s room.

M
THROW PILLOW RHOMBUS
María Esther Pérez Giménez
Cojines muy bonitos!!

Es la segunda compra que realizo. Muy satisfecha con la calidad de los productos, además son preciosos. No le pongo cinco estrellas porque no son desenfundables para lavarlos, tendré que meterlos en la lavadora con el relleno. Los que adquirir en la primera compra sí que lo eran, no me fijé y di por hecho que a éstos también se les podía sacar el relleno. Aún así, repetiré.

Lily Pond Playmat

Perfect for my daughter’s frog themed nursery

REVERSIBLE WASHABLE RUG TWIN TOFFEE

Cute rug

I love the yellow color. So vibrant and fun!

The rug is a little shaggier than I expected but it’s high quality and I appreciate knowing it is made of natural materials. My toddler loves it.

i
FLOOR CUSHION HEDGEHOG
iñigo charterina

FLOOR CUSHION HEDGEHOG

C
WASHABLE RUG COLOR LINES
Carlota Colomer
Muy bonita y gustosa

Alfombra ideal para niños. Diseño muy bonito. Servicio de entrega muy rápido

J
WASHABLE RUG MOSAIC
Joseph Fazio
Second one

We loved this rug so much we bought another.

K
STORAGE POUF
Kerstin Dietrich
Everything perfect as always

Beautiful rug, superbe quality!!

Amazing

Super cute i love it 🤩

Baby play mat - Water Lily

Easy to wash in washing machine. One minus star is for the dragonfly toy that comes with it (not impressed).

Beautiful Quality and Thoughtful Design

I recently purchased from Lorena Canals and couldn’t be happier! The quality is outstanding, the design is beautiful, and everything arrived exactly as expected. Highly recommended

Bad odor

The pillow has strong bad odor and the odor lasted

I
WASHABLE RUG BLOOM NATURAL
Isabel Batista de Freitas
Alfombra de algodón lavables!

Estoy encantada con los productos adquiridos!entrega rápida y sin complicaciones!

Zeer mooi materiaal

T
RIDE & ROLL UNDER THE SEA
Tamara del Aguila Puntas
Really beautiful toy

Nice materials, neatly manufactured and beautiful to play with

I
WASHABLE RUG PINE FOREST
Irene Santos Escalona
Precioso diseño

La calidad de la alfombra es muy buena y su tacto muy agradable. M'encanta el diseño y los detalles de las colecciones. Como Interiorista propondré está marca como opción.

Soft once washed but slightly disappointed

Came out of the bag smelling AWFUL. Thankfully the rug is washable because it was intolerable, and while it shed a lot (we had to vacuum the lint trap in dryer it was so intense) and some of the fringe took time to untangle (even after following washing and spin cycle instructions), it’s ultimately a soft rug. I feel good about the lack of chemicals since it’s going in my toddlers bedroom - and the color is pretty. Overall I think quality and presentation could be improved for price but I didn’t return it so that says something.

FLOOR CUSHION CIRCLE GREEN