UGC Terms and Conditions

At Lorena Canals, we love seeing how our products are used and how they fit into your homes. That’s why we encourage you to share images or videos on www.lorenacanals.com and www.lorenacanals.us.

These materials are primarily published on the product pages of our website and in an inspiration gallery to provide our customers with ideas on how to use Lorena Canals products. In some cases, they may also be featured on the homepage of Lorena Canals, our social media channels, or our newsletters.

By responding to our request to publish your content, you agree to the following General Terms of Use (UGC):

Publication of Photos and/or Videos in the Gallery
- Any photos or videos posted on social media that tag any of Lorena Canals’ social media profiles may be selected by our team to appear on our website (www.lorenacanals.com and www.lorenacanals.us), in our newsletter, and on our social media channels.
- Your profiles must be set to “public” so that we can view your photo. Otherwise, your content will not be visible and cannot be selected.

Selection Criteria and Visual Identity Guidelines
- Lorena Canals will select photos and/or videos that highlight our products and best align with the brand’s image and spirit.
- The photos and/or videos must clearly showcase at least one Lorena Canals product.
- Selection will be based on size, quality, and aesthetics.
- Photos and/or videos must not violate public order, good morals, or applicable laws.
- We prohibit the publication of any abusive photos and/or videos that may be considered violent, dangerous, threatening, defamatory, offensive, hateful, discriminatory, profane, or pornographic.
- Lorena Canals is under no obligation to use the materials, even if they meet all conditions outlined in these General Terms of Use.
- If your photo is selected from a social media post, you will receive a comment from Lorena Canals’ official account. Please reply with the hashtag #yeslorenacanals to authorize its use and accept these General Terms of Use.

Assignment of Photo Rights
- By posting a photo or video, you certify that you own the copyright to the images and have obtained any necessary image rights from individuals appearing in them.
- If the photos feature minors, you confirm that you have obtained prior consent from their legal guardians.
- By uploading your photos and/or videos and publishing content in the Gallery, you accept that your materials may be displayed on the following platforms: the commercial website www.lorenacanals.com and www.lorenacanals.us, as well as all marketing and brand promotion materials (campaigns, catalogs, social media, and customer communications).
- By submitting a photo and/or video, you grant Lorena Canals a free, perpetual, irrevocable, worldwide, non-exclusive, royalty-free license.
- You authorize Lorena Canals to use, modify, alter, and reproduce the photos and/or videos, in whole or in part, directly or indirectly, by any technical means and on any medium, including its commercial website, various social media channels, and customer communication platforms.
- By submitting a photo or video, you agree not to take any legal action (including on behalf of third parties) regarding the use of the images as described above against Lorena Canals or any party acting on its behalf.

Requesting Photo Removal
- You may request the removal of a photo or video at any time. Each piece of content includes a ‘report’ button located in the bottom right corner, which you can use to file a request.

Processing of Personal Data
- Your personal data, collected by Lorena Canals when you upload your photo, will be used to integrate your content into the described platforms and to promote Lorena Canals' brand image.
- You may access, correct, or request limitations on the processing of your data by sending an email to: commsassistant@lorenacanals.com.

Lorena Canals’ Social Media Profiles:
- Instagram: @lorenacanalsrugs @lorenacanalskids @lorenacanalshome
- TikTok: @lorenacanalsrugs
- Pinterest: https://www.pinterest.es/lorenacanals/
- Facebook: @lorenacanalsrugs and @lorenacanalshome

Based on 1233 reviews
89%
(1099)
7%
(87)
2%
(20)
1%
(12)
1%
(15)
E
WOOLABLE RUG KARIBU
Emily Ni Bhroin
WOOLABLE RUG KARIBU

Beautiful quality, soft, gorgeous colours!

A
STORAGE BASKET SATURN
Aljohara Alsaud

Perfection 🫶🏻

Just perfect!

I am impressed with the quality of these rugs. Plus they are ethically made and washable. They truly check all the boxes, for a very reasonable price.

Alfombra nubes

Nos ha encantado es justo lo que se indica en la página web

M
WASHABLE RUG BLOOM NATURAL
Maria Bretcha Torres
Alfombra bloom natural

Envio perfecto y calidad de la alfombra genial! Suelta un poco de pelusa al principio pero supongo que es porque esta nueva. Mi preocupación eran los pelos del perro pero se aspira super bien. Muy contentos con la compra :)

Preciosa

Me encanta!tal y como se ve en las fotos!la recomiendo 100%

Alfombras top

Muy recomendable!

We love it

We love our new rug. It’s very beautiful

KNITTED CUSHION BRUCY THE BROCCOLI

Maravillosa

Diseño, calidad , color, aporta calidez y originalidad al salón. Es maravillosa. Llegó muy rápido, es una obra de arte en mi salón

Beautiful and well-made

This rug is adorable. Whimsical, yet still elegant and easy to match with other decor. And it’s very very soft! The 3D snail is a bit hard, would just recommend that corner of the rug isn’t placed in a high traffic area.

Amazing products

This is the third time we buy in this store and we love it. High quality, sustainable and beautiful products. Amazing customer care. Definitely recommended.

Best rugs in the game

Second time LC buyer and even more impressed now to see the consistency of this brand. The rug was shipped and delivered extremely quickly, the quality is unmatched, and the color and design is absolutely beautiful. On top of all this, the price is fair. I needed a high quality rug that I was comfortable taking up a lot of space in a small nursery. This is definitely my go to rug company from now on.

Love it

So soft! Feels like good quality. My toddler absolutely loves it, laying on it, naming the planets and more. Haven’t washed it yet so can’t speak to that aspect but we’re happy with it so far.

M
BASKET HONEY POT
Maria de los Reyes Moreno Gutiérrez
Un buen producto

La cesta ya era preciosa en fotos… al natural se ve aún más bonita, un producto muy bien confeccionado y de calidad.

M
WOOLABLE RUG SHUKA SEASHELL
Mathilde Terrisse
Superbe

Ravie de mon achat, ce tapis est très qualitatif et crée un bel effet.

Me encanta

Me encantan todos sus productos! Calidad brutal, sostenibles y con una estetica preciosa! Los envios siempre son muy puntuales. Felicidades por el trabajo

L
WASHABLE RUG COLOR LINES
Laura Soler Turull
Love

I am very happy with my rug! It’s exactly how it looks on the website, it makes my daughter room fabulous. It’s beautiful.

C
WASHABLE RUG POLKA DOTS BEIGE
Cristina Sabio feliz de Vargas
Maravillosa calidad

Ya tenia una alfombra se está forma por eso me decidí a comprar otra, la calidad es increíble y que se pueda lavar en casa es una gran comodidad y un ahorro de dinero

5 stars service and product!

Very nice woolable runner rug, it looks even better than in the picture on the webiste! Delivery was fast.

C
Custom Washable Rug
Carine Frisquet
Tapis sur mesure coton

Super produit, très doux …. On marche tout le temps pieds nus tellement c’est agréable. Visuel au top ! Notre chat Eugène a approuvé, il dort dessus :) je recommande à 1000 %

Si cute and original

Looks so cute in toddler befroom, seems like great quality! Shipping was super fast.

Great rug

The rug fits the space so nicely and looks like a high quality rug. It doesn’t have that chemical smell that so often accompanies furniture nowadays. And my son absolutely loves it!

C
POUF WORLD MAP
Customer
Pouf world

Kids enjoy it

Nice Design and Soft feel for Boys Room

This rug has a soft, yet durable feel. We originally had the LC Koa Wool Rug in our boys bedroom, but the texture was a little too course for our kids skin. The Kitchen Tiles rug solved that with a soften cotton feel and a fun design. It vacuums and washes well. Also, it is true to color as a dark grey- it is not a true black, which we prefer as the design looks more subdued.