UGC Terms and Conditions

At Lorena Canals, we love seeing how our products are used and how they fit into your homes. That’s why we encourage you to share images or videos on www.lorenacanals.com and www.lorenacanals.us.

These materials are primarily published on the product pages of our website and in an inspiration gallery to provide our customers with ideas on how to use Lorena Canals products. In some cases, they may also be featured on the homepage of Lorena Canals, our social media channels, or our newsletters.

By responding to our request to publish your content, you agree to the following General Terms of Use (UGC):

Publication of Photos and/or Videos in the Gallery
- Any photos or videos posted on social media that tag any of Lorena Canals’ social media profiles may be selected by our team to appear on our website (www.lorenacanals.com and www.lorenacanals.us), in our newsletter, and on our social media channels.
- Your profiles must be set to “public” so that we can view your photo. Otherwise, your content will not be visible and cannot be selected.

Selection Criteria and Visual Identity Guidelines
- Lorena Canals will select photos and/or videos that highlight our products and best align with the brand’s image and spirit.
- The photos and/or videos must clearly showcase at least one Lorena Canals product.
- Selection will be based on size, quality, and aesthetics.
- Photos and/or videos must not violate public order, good morals, or applicable laws.
- We prohibit the publication of any abusive photos and/or videos that may be considered violent, dangerous, threatening, defamatory, offensive, hateful, discriminatory, profane, or pornographic.
- Lorena Canals is under no obligation to use the materials, even if they meet all conditions outlined in these General Terms of Use.
- If your photo is selected from a social media post, you will receive a comment from Lorena Canals’ official account. Please reply with the hashtag #yeslorenacanals to authorize its use and accept these General Terms of Use.

Assignment of Photo Rights
- By posting a photo or video, you certify that you own the copyright to the images and have obtained any necessary image rights from individuals appearing in them.
- If the photos feature minors, you confirm that you have obtained prior consent from their legal guardians.
- By uploading your photos and/or videos and publishing content in the Gallery, you accept that your materials may be displayed on the following platforms: the commercial website www.lorenacanals.com and www.lorenacanals.us, as well as all marketing and brand promotion materials (campaigns, catalogs, social media, and customer communications).
- By submitting a photo and/or video, you grant Lorena Canals a free, perpetual, irrevocable, worldwide, non-exclusive, royalty-free license.
- You authorize Lorena Canals to use, modify, alter, and reproduce the photos and/or videos, in whole or in part, directly or indirectly, by any technical means and on any medium, including its commercial website, various social media channels, and customer communication platforms.
- By submitting a photo or video, you agree not to take any legal action (including on behalf of third parties) regarding the use of the images as described above against Lorena Canals or any party acting on its behalf.

Requesting Photo Removal
- You may request the removal of a photo or video at any time. Each piece of content includes a ‘report’ button located in the bottom right corner, which you can use to file a request.

Processing of Personal Data
- Your personal data, collected by Lorena Canals when you upload your photo, will be used to integrate your content into the described platforms and to promote Lorena Canals' brand image.
- You may access, correct, or request limitations on the processing of your data by sending an email to: commsassistant@lorenacanals.com.

Lorena Canals’ Social Media Profiles:
- Instagram: @lorenacanalsrugs @lorenacanalskids @lorenacanalshome
- TikTok: @lorenacanalsrugs
- Pinterest: https://www.pinterest.es/lorenacanals/
- Facebook: @lorenacanalsrugs and @lorenacanalshome

Based on 1227 reviews
88%
(1079)
7%
(87)
2%
(21)
1%
(16)
2%
(24)
C
WASHABLE RUG POLKA DOTS BEIGE
Cristina Sabio feliz de Vargas
Maravillosa calidad

Ya tenia una alfombra se está forma por eso me decidí a comprar otra, la calidad es increíble y que se pueda lavar en casa es una gran comodidad y un ahorro de dinero

5 stars service and product!

Very nice woolable runner rug, it looks even better than in the picture on the webiste! Delivery was fast.

C
Custom Washable Rug
Carine Frisquet
Tapis sur mesure coton

Super produit, très doux …. On marche tout le temps pieds nus tellement c’est agréable. Visuel au top ! Notre chat Eugène a approuvé, il dort dessus :) je recommande à 1000 %

Si cute and original

Looks so cute in toddler befroom, seems like great quality! Shipping was super fast.

Great rug

The rug fits the space so nicely and looks like a high quality rug. It doesn’t have that chemical smell that so often accompanies furniture nowadays. And my son absolutely loves it!

C
POUF WORLD MAP
Customer
Pouf world

Kids enjoy it

Nice Design and Soft feel for Boys Room

This rug has a soft, yet durable feel. We originally had the LC Koa Wool Rug in our boys bedroom, but the texture was a little too course for our kids skin. The Kitchen Tiles rug solved that with a soften cotton feel and a fun design. It vacuums and washes well. Also, it is true to color as a dark grey- it is not a true black, which we prefer as the design looks more subdued.

Very cute!

Love this, high quality and my son enjoys using it. Highly recommend!

We love our new rug

My wife and I spent hours looking for a non-toxic rug for our kids' play room. We kept coming back to Lorena Canals and boy are we glad we finally decided on them. The rug looks and feels amazing!

Rugs are amazing

I purchased two rugs for my nursery. And they are so soft and better than I even expected. My girly dog approves as well. Also got a couple freebies. So happy with my purchase.

stardust rug

I absolutely love this rug! It's soft and provides cushion. It brightens up my son's room. Very satisfied!

Custom Washable Wool Rug

This is my sixth Lorena Canals washable wool rug. I love the look and soft feel of all the rugs. I have machine washed one with great success. Looks like new!
Thank you

Perfect for the nursery

This rug is cute and compliments our crib and changing table so well. The rug is soft and the design with the clouds is seamless when walking on it.

t
BASKET PENCIL
thibault l.o.d.
works great

perfect for toy

C
WASHABLE RUG 1001 NIGHTS
Carmen Blanco Portals
WASHABLE RUG 1001 NIGHTS

La alfombra es muy bonita y especial. Colores vivos y tejido de buena calidad. Envío rápido y sin problemas.

R
WASHABLE RUG KITCHEN TILES DARK GREY
Ramon Vázquez Lobariñas
Opinión.

Muy contento con la compra estoy viendo para comprar unos pufs a juego pero veo que no hay el dark.

WASHABLE RUG CLOUDS VINTAGE BLUE

Super Cute Rug!

Very soft, arrived in very nice shape and it’s my new favourite item in the house!

P
WASHABLE COTTON RUG STARDUST
Patricia Saiz Calderon
Ideal

Recomendable

S
WOOLABLE RUG KAIA ROSE
Silvio Camilleri
Fast and Superb Quality

I recently purchased rugs directly from Lorena Canals website and was extremely satisfied with the quality and delivery (less than 10 days to Malta!!). I will definitely be ordering again as I furnish the rest of my home.

Cute and well made

Very cute rug. Quality is good as well.

WASHABLE PLAY RUG SEABED

WOOL SILHOUETTE RUG NATURAL

Mushroom ottoman is the best decor!

Loved the fabric, the look, everything definitely recommend this brand

PUFF VICHY ROSE

I bought the puff for my 3 year old granddaughter for her upcoming birthday. I had been searching for so long for a little footstool for her bedroom chair. This will be perfect! It is absolutly beautifyl! I can't wait to give it to her! It came very fast! So happy I stumbled upon this website!