- Machine-washable: easy to wash, it can be washed at home in a conventional washing machine.
- Handmade: carefully and individually handmade by our artisans.
- Eco-friendly: 100% natural cotton and non-toxic dyes.
- Light: thanks to its soft and flexible composition.
- Easy to match: you can match it with other accessories and get a cozy room.
- It is a handmade product, taking care of every detail. Every rug is unique and different. There may be minor variations in color and shape.
- This product meets all the quality and safety standards for children.
- The product has the ISO 9001, ISO 14001, ISO 18001 and AITEX certificates.
- Environmentally responsible: non toxic or polluting dyes have been used.
- Made in India.
Washing and Care Instructions
- Wash separately in the washing machine at 30 degrees maximum.
- Use a soft cycle without bleach.
- Tumble dry at low temperature.
- Avoid continuous exposure to the sun.
- Do not worry if fluff appears. It is helpful to sweep the rug with a stiff broom in the direction of the plush for the first few days and a vacuum cleaner regularly.
- If you find a long or loose thread, cut it with scissors. Never pull it.
Shipping and returns
At Lorena Canals we want to offer you the best online shopping experience.
Free shipping on all consumer orders over $75. (yes, all our rugs ship for free to consumers!)
We usually pack our products with in 48 hours and then shipping times depend on your distance from our NJ warehouse.
Feel Free to Exchange and/or Return for 14 days from receipt of the product.
You have the right to exchange or return your purchase within 14 calendar days without having to give a reason. The period for the free exchange or refund will expire 14 calendar days from the day the product is received. We will need you to contact us at email@example.com to let us know the rug will be returning. Then the rug must be returned in original packaging in sellable condition. Please have your order id and name clearly visible. You can choose your shipping return method. Cost or return shipping is the responsibility of the customer.You will be credited with in 7 days of the return of your rug.
For more information or clarification about the exchange and returns policy click here, or contact us at: firstname.lastname@example.org